Retail Untangled
Business hacks and retail insights you won’t find anywhere else. Stories from the coalface. Real time innovation and solutions. Brought to you by the team at Inside Retail.
Retail Untangled
Latest Episodes
Episode 32: How intelligent delivery is turning fulfilment into a competitive edge
According to Sophia Pope, senior director and GM Apac with ShipStation, retailers who use real-time data and AI – the intelligence behind fulfilment – to turn delivery into a growth engine will gain a significant competitive advantage.
Episode 31: Retailers warned: Waiting to scale fulfilment could compromise future growth
In this episode of Retail Untangled, Amie sits down with Katie Budd, sales manager APAC at Vanderlande to discuss how retailers who put off scaling up their fulfilment capabilities might not only be leaving sales on the table – they could be da...
Episode 30: Personalise or perish: The high stakes of retail relevance online
In this episode of Retail Untangled, Amie sits down with Michael Dunlop, head of commerce Apac at Rokt, to discuss how personalisation remains a powerful driver for customer loyalty and how retailers can leverage first party data in a meaningfu...
Episode 29: The AI revolution is just beginning: How Agentic AI will transform CX
In this episode, Amie sits down with Isabelle Zdatny, head of thought leadership at Qualtrics XM Institute to discuss how AI has the power to unlock hundreds of billions of dollars by transforming how retailers understand and serve their custom...