
Retail Untangled
Business hacks and retail insights you won’t find anywhere else. Stories from the coalface. Real time innovation and solutions. Brought to you by the team at Inside Retail.
Podcasting since 2023 • 28 episodes
Retail Untangled
Latest Episodes
Episode 28: Forget KoLs: Embrace the rise of micro- and nano-influencers
In our last episode from Shoptalk Las Vegas, Amie chats with Paul Archer, founder of brand advocacy platform Duel. They discuss how word of mouth is a fundamental driver of purchasing decisions for every consumer.
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22:33

Episode 27: Investing in women leaders: Why ongoing development is non-negotiable
From Shoptalk Las Vegas, Amie sits down with Jennifer DiPasquale, president and co-founder of Women in Retail Leadership Circle. They discuss the need for businesses to continue supporting leaders at all levels and how companies that lea...
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19:45

Episode 26: CMOs are facing a perfect storm: Online brand engagement is falling. Here’s why.
From Shoptalk Las Vegas, Amie chats with Jean-Christophe Pitié, CMO and chief partner officer at Contentsquare about their recently published report on the customer experience journey from initial acquisition to long-term retention.
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15:52

Episode 25: Why retailers must embrace payments as part of the overall customer experience
Amie Larter chats with Andrew Thornton, retail industry lead at Tyro Payments about how in a rush to create a shopping environment that wows customers and entices them to spend, many retailers overlook the payment process's impact on the overal...
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35:54

Episode 24: How deploying AI in CRM solutions is powering retail into an exciting new era
In this episode of Retail Untangled, Amie is live from Shop Talk Spring, sitting down with Jake Cohen, VP and head of Shopify at Klaviyo about how artificial intelligence is ushering in an exciting new era for retail marketing and customer enga...
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25:19
